This position entails intake and assessment skills, (primarily over the telephone), of clients requesting a myriad of services, with particular focus on Russian/Ukrainian speaking clients. The Intake Counselor must assess whether the individual needs clinical and/or case management services as well as provide information that will help them access appropriate community resources. The individual must possess excellent verbal and written communication skills, able to multi-task, and have a good working knowledge of community resources. This position requires the ability to engage the client over the phone or in person. The individual must also possess the ability to interface with all aspects of the Agency and its resources as well as possess sensitivity to diverse cultures. Individual MUST be fluent in English and Russian/Ukrainian.
